All items are sold as is. Due to the nature of our business there are no returns, no refunds, no exchanges; no exceptions. Please make sure it is exactly what you want before you purchase it.
Being a very small, one woman, business, I do have to take days off. I take Sundays and Mondays off and do not work on orders or check emails and do not ship on these days. Keep that in mind when you put in your order please. I prefer to use USPS Priority Shipping, it’s usually fast, traceable, & comes with some insurnace.
Once a package leaves us, it is out of our control. If your package has not arrived and it says delivered, please call usps for them to track it down. You may also have to check with a neighbor.